Frequently asked questions

Simplicity is an AI automation platform that makes artificial intelligence accessible to everyone. We provide plug-and-play solutions including AI agents, workflows, MCP servers, and a comprehensive portal - all designed to integrate seamlessly into your existing processes without requiring technical expertise.

Not at all! Simplicity is designed with non-technical users in mind. Our plug-and-play approach means you can start automating tasks and leveraging AI capabilities right away, without coding or complex setup procedures.

Most of our solutions can be deployed within minutes. Our portal provides instant access to pre-configured AI tools, while custom agents and workflows typically take just a few hours to set up based on your specific needs.

AI Agents are autonomous assistants that can handle complex, multi-step tasks independently - like a virtual employee that learns and adapts. Workflows are structured, repeatable processes that automate specific sequences of actions. Think of agents as problem-solvers and workflows as efficient task runners.

Absolutely! Our agents are designed to be highly customizable and can be trained on your industry-specific knowledge, processes, and requirements. We work closely with you to ensure the AI understands your unique business context.

Our workflows are built to connect seamlessly with popular business tools like CRM systems, communication platforms, project management software, and more. We support hundreds of integrations and can create custom connections for your specific tech stack.

ChatGPT is great for general questions, but it loses context between sessions and can't integrate with your systems. Custom agents have built-in context that never forgets, repeatable processes with clear inputs and outputs, and direct integration into your workflow. The AI does the task, it doesn't just answer questions about it.

MCP (Model Context Protocol) Servers are specialized infrastructure that enables AI models to securely access and interact with external tools, databases, and services. They act as secure bridges between AI systems and your business applications.

MCP Servers ensure that AI interactions with your systems are secure, controlled, and reliable. They provide the necessary infrastructure for AI agents to access real-time data, execute actions, and maintain context across different platforms safely.

Security is a top priority. Our MCP Servers implement strong security practices, including encrypted communications and access controls.

The Portal is your central hub for all AI capabilities. You can deploy pre-built agents, create custom workflows, access AI tools, manage integrations, monitor performance, and collaborate with your team - all through an intuitive, user-friendly interface.

Yes! We offer a free trial that gives you full access to explore the portal's capabilities. You can test agents, run workflows, and see how our solutions fit your needs before committing to a subscription.

Portal access depends on your subscription plan. Our basic plans include seats for small teams, while enterprise plans offer unlimited users. You can always upgrade as your team grows or add additional seats as needed.

We offer flexible pricing tiers based on usage and features. Our plans range from individual access for solopreneurs to enterprise solutions for large organizations. Pricing is transparent with no hidden fees, and you only pay for what you use.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments. There are no lock-in contracts or cancellation fees.

Yes, we provide custom pricing for enterprise clients with specific requirements, high-volume usage, or need for dedicated support. Contact our sales team to discuss a tailored solution for your organization.

We take data security seriously. We use encryption, secure cloud infrastructure, and access controls to protect your data.

No, we never use your proprietary data to train our models or share it with third parties. Your data remains entirely yours, and our AI processes it only to deliver the services you've requested. Data can be deleted upon request.

We use reliable cloud providers with data centers in multiple regions. For clients requiring European data sovereignty, we offer private AI hosting through Scaleway's European infrastructure, your data stays in Europe, processed by models like Mistral and Llama, fully GDPR compliant.